What does the service do?
The iCan Service aims to improve the health and wellbeing of vulnerable adults by ensuring they have the provision of personalised coordinated care and support across a network of providers.
The service focuses on improving the self-management of their health conditions and reducing their need to use GP and hospital services.
The Navigators work with service users in a holistic manner and identify their physical, emotional, psychological, social and practical needs. They then support them in accessing other resources, facilities and services which are available to them and assist in improving their wellbeing.
The type of support offered includes:
- assisting with access to benefits
- enabling access to health and social care services
- enabling access to community services
- helping people to self-manage their condition
- help in making social connections
- advising on lifestyle choices, healthy eating
- helping access power of attorney advice
- supporting the development of end-of-life plans
- running awareness events
- running peer support groups in the community