Safe and Connected/Telecare is a twenty four-hour emergency service run by the Enfield Council that helps people live independently and safely in their own homes.
Personal indoor and outdoor devices to keep you Safe and Connected 24×7
How it works
A connection to Safe and Connected is created using your telephone line.
You will also be given a pendant or other sensor device, depending on your needs. When you press your pendant, it sends an alarm to Safe and Connected where staff will call you to check what the problem is.
If necessary they will send a response officer to your home so you get the help you need as soon as possible.
When an alert is sent to Safe and Connected, trained staff will know who and where you are and what response is needed. Even if they can’t hear you via the speech unit, they will still be able to act on your call in response to emergency alarms.