Our Mission
Our Mission: Improving the lives of family/unpaid Carers, living in or caring for an Enfield resident so that they are: recognised by statutory service providers as experts in care; aware of their rights: well-equipped to care; not financially disadvantaged; able to enjoy a life outside caring; prepared and involved in the planning of services or provision of care for their loved ones.
Talk to us about your situation
Enfield Carers Centre is a local charity – we are a not-for-profit organisation
Help, Support, Advice
We were established in 2010 and have a Centre in Enfield, as well as offering services in a number of different locations around Enfield.
You can see our range of services below; they are all free to use (or for a very small charge).
We’re determined to improve the lives of Carers and so we work closely with our colleagues in the Voluntary Sector, Enfield Council and the North Central London Integrated Care Board (which covers Enfield) to deliver high quality support services for Carers.
Trusted Assessor for Carers Assessments
The Centre is Enfield Council’s appointed Trusted Assessor for Carers Assessments and last year we carried out over 1,600 annual assessments and reviews for our clients.
An assessment is where we help Carers who are caring for an adult with needs to discuss the impact that caring has on their life, health and wellbeing.
The aim of a statutory Carers Assessment is to identify what else can be done to support a Carer to enjoy a life outside caring and to ensure their own health and wellbeing doesn’t suffer. Please note that, in Enfield, only social workers can conduct assessments for Carers looking after a child(ren) with additional needs.
Homecare Provider
We also offer not-for-profit homecare services (at very reasonable rates) which focus on delivering quality, person-centred care that provides family Carers with reliable, cost-effective respite.
SERVICES
Who Can Use Our Services?
Anyone who is a Carer.
We serve Enfield and surrounding London boroughs.
A Carer is someone who, unpaid , is looking after a relative, friend or partner who:
We Offer:
TEAM
Meet the Team
Pamela Burke
Chief Executive Officer
Pamela has been supporting Carers in Enfield for many years. As Chief Executive, Pamela is responsible for overseeing all aspects entailed in successfully running, and growing the services offered by Enfield Carers Centre. Pam has personal experience of being a Carer.
Fiona Jones
Operational Director/Deputy CEO
Fiona joined Enfield Carers Centre in 2013 as GP Liaison Manager and is now ECC’s Operational Director and Deputy CEO. Fiona supports Pam with the day to day running of the Centre and oversees all operational functions . Fiona has been working with Carers for over 20 years, and is a Carer herself.
Danny Newland
Carers Advice & Support Manager
Danny has been with Enfield Carers Centre since 2013 and is a qualified and highly experienced Advocate with personal experience of caring. Danny manages the Carers Assessment and Carers Support Teams.
Fiona Neville
Carers Advice & Support Officer
Fiona joined ECC’s Carers Support Team in April 2024 following Shammy’s departure. Fiona previously worked for a local school and is enjoying getting stuck into learning about ECC’s variety of services and helping Carers as ECC’s first point of contact.
Mark Warwick
Healthcare Support Manager
Mark joined Enfield Carers Centre initially as a volunteer, and then became a staff member in 2016.
Mark manages our Health and Wellbeing Team which includes our GP & Hospital Liaison Officers, an ICan Navigator, the Enfield Wellbeing Network Support Officer and ECC’s Health Trainer. Mark has personal experience of being a Carer.
Becky Pavlides
iCan Navigator
Becky joined the ECC team as our iCan Navigator in February 2022. Having previously worked for NHS 111, Becky has gained a wealth of experience and understanding of the health & social needs of local people and uses this to help those with memory loss, stroke survivors, those at risk of falls and diabetes. Becky is currently on maternity leave.
Sevgi Dogru Eriten
Mental Health Coordinator
Sevgi previously worked at ECC as a Volunteer Health and Wellbeing Buddy, and joined us as a Mental Health Coordinator in November 2023. In addition to supporting the Evening Counselling Service, Sevgi’s role is providing advice and support to Carers, who are experiencing or supporting those with Mental Health concerns.
Carla Brain
Young Carers Project Manager
Carla joined the team in January 2018 and runs EyPIC, (Enfield Young People in Caring) our fabulous Young Carers Project which supports children and young people aged 5-18yrs who are undertaking a caring role. Carla has personal experience of being a Carer.
Kerrianne Colling
Young Carers Family Support Worker
Kerrianne joined the EyPIC team in June 2023. Kerrianne previously worked with ECC’s Homecare team and now supports Young Carers in Enfield. Kerrianne has personal experience of being a Carer.
Lia Fletcher
Service Development Manager
Lia joined Enfield Carers Centre in 2018 as a Quality Control Coordinator and Senior Management Administrator. She is now supporting the CEO to achieve future sustainability, develop and expand services for Carers and cared for people. Lia has personal experience of being a Carer.
Jackie Nugent
Senior Administrator
Jackie has joined ECC as the senior member of our three-person Admin Team. Jackie has lived in Enfield all her life, worked most recently in a local school and brings with her a wealth of office and administrative experience.
Penny Laws
Receptionist/Administrator
Penny has lived and worked in Enfield most of her working life. Her background is in housing and working with communities which led her to ECC. Her role is as a first point of contact on reception and helping Carers accessing our services. Penny is delighted to be working with our dedicated team , who have a vast range of skills and experience in the sector and to be helping us to offer our services to local people.
Amy Novi
Carers Assessment Administrator
Amy joined Enfield Carers Centre in 2014 as our Senior Administrator and moved to the Carers Assessment team to work as their Team Administrator in 2018. Amy books assessment appointments and reviews for the team, produces monitoring and evaluation data and administers Carers Direct Payments. Amy also performs a compliance and quality checking role for the Assessment Team.
Stephanie Williams
Carers Assessment Officer
Stephanie Williams joined the Centre’s Carers Assessment team in April 2022, having previously worked for the NHS. Stephanie has a keen interest in Public Health & Social Work and obtained her Public Health and Health Promotion degree with honours in 2020.
Alessia Curto
Carers Assessment Officer
Alessia initially joined the Enfield Carers Centre as a sessional worker before working with the admin team as one of the first ports of call for Carers. Alessia joined the assessments team in July 2023 where she continues to help support and empower Carers.
Shona Burke
Carers Assessment Officer
Shona joined the team in June 2022 after having worked several years as an accountant. Shona made a seamless transition to administration bringing many transferable skills with her. In August 2023, Shona joined the Assessment Team and is now a Carers Assessment Officer.
Corina Codrea
Healthcare Trainer
Corina is a registered nurse and former Carer. Her role at ECC involves delivering our “After Hospital Discharge” (Nursing Skills) Training sessions for family Carers. Having a clinical background is invaluable and helps Corina to give specific help and advice to Carers. Corina also delivers Carers Health Checks at our quarterly Healthy Living Days.
Sharon Kent
Finance Manager
Sharon became ECC’s Finance Manager after 22 years’ service with Crossroads who merged with ECC in 2020. Sharon has a strong background in finance, and a detailed understanding of homecare service delivery and Carers’ needs.
Carol Henry
Homecare Manager
Carol is a highly experienced and dedicated Care Professional with over 27 years in the caregiving sector, including 10 years in leadership roles. With a proven track record of building trust with clients, ensuring compliance with regulations, and delivering exceptional care, she has consistently contributed to the improvement of care services across various settings.
Her expertise encompasses care planning, risk assessments, staff management, and policy development, as well as fostering team development through coaching, mentoring, and recruitment. I continue to focus on staff support and maintaining high service standards. Her career objective is to leverage her extensive experience in caregiving and management to lead a team in providing outstanding care and support services.
Graham Addis
Homecare Senior Care Co-ordinator
Graham joined Enfield Carers Centre in November 2020 when ECC merged Crossroads Home Care Team. He’s an experienced and valuable member of our team with a wealth of knowledge about providing homecare services. Graham also has personal experience of being a Carer.
Leah Kent
Homecare Care Co-ordinator
Leah joined Enfield Carers Centre in June 2023. She began her caring journey in May 2019 as a full-time support worker, first progressing to the role of Care and Training Practitioner and then to the current position of Care Coordinator in 2021. She hasn’t looked back since; nothing gives her more pleasure than ensuring clients get outstanding service and care staff are looked after.
TRUSTEES
Our Trustees are:
- Tim Hellings – Chairman
- Neil Yeomans – Treasurer
- Caroline Bernard-Moxey
- Ann Campbell
- James Hobbs
- Pamela Learmonth
- Hannah Lison
- Pamela Odukoya
- Patience Wilson
GOVERNANCE
What our Trustees Do
Trustees volunteer their time to oversee and monitor the work of the Centre. The managers at the centre make decisions to ensure that the day to day work of the Centre is achieved, however, major decisions cannot be made without approval from the Board of Trustees.
Some of our trustees have specific roles, such as governance (our Chair) and financial matters (our Treasurer). However, when there are big decisions to be made the board have to agree before any action can be taken; this ensures impartiality in how Enfield Carers Centre sets its strategic aims and manages its core funds.
We have a trustee information pack, a trustee application form or call us from more information.
Our Funders
Enfield Carers Centre would like to acknowledge and thank all those who have provided funding and donations to enable us to continue our work supporting Carers in Enfield. See more information on our funders.
Our Partnership Working
Enfield Carers Centre works with a range of organisations across all sectors in Enfield to ensure that Carers’ voices are heard and their needs are taken into account.
We believe that it is important that Carers are high on the agenda of the strategic planning and delivery of services across the borough and to do this we need to be visible and vocal. See more about our local partners.
REGISTRATION
Charity Commission Registration
For the most up to date information regarding Enfield Carers Centre you can visit:
A Company limited by guarantee registered in England and Wales under company number 7149774 and registered as a Charity,
charity number 1140089
Registered office: Enfield Carers Centre, Britannia House, 137-143 Baker Street, Enfield, London, EN1 3JL
